What is Live Chat?
Live Chat is one of the applications that you can subscribe to. Once you get this live chat app, a chat box will appear on your website.

When this chat box is clicked by your customers and visitors they’ll be able to get in touch with you instantly.
Live Chat Benefits
Live Chat makes sure your customers are able to find the answers to their questions and enquiries with a click. No more voicemail, or waiting for a ticket system message to be answered. It’s better customer service which results in profits.
Live Chat is a simple solution to a problem that’s been causing complications and frustration for a long time for only RM 12.00 per year. Yup, that is correct, approximately RM0.03 a day. It’s a cost-effective step to take to ensure your customers are 100% satisfied.
Follow below quick tutorial on how to get a chatbox in your website.
How to get it?
1) Sign in to your Trosworld’s account.
2) Click on ‘My Application’ then followed by ‘Add Apps’ button.
3) Find ‘Live Chat’ application and click ‘Add to Cart’.
4) Proceed with your payment to get the Live Chat.
How to use it?
1) Sign in to your Trosworld’s account.
2) Go to ‘My Application’ and find ‘Live Chat’ from the dropdown menu.
3) Choose the media that you want (Yahoo, MSN or Google).
4) Click on ‘Generate’ to get the HTML code.

For MSN Messenger
1) Click on ‘Generate’ and a new window will be opened.
2) Sign in to your MSN account.
3) Set your web setting. Tick on the box and save your changes.
3) Go to ‘Create HTML’.



4) Copy and paste the code.
For Yahoo Messenger
1) Click on ‘Generate’ and a new window will be opened.
2) Click on ‘Create Pingbox’
3) Set the setting of your live chat.

4) Copy and paste the code.

For Google Messenger
1) Click on ‘Generate’ and a new window will be opened.
2) Sign in to your Google account.
3) Copy and paste the code.

Live Chat is cost-effective, and the combination of saving money and ensuring customer satisfaction both equal profits. And who doesn’t like that?